Have a question about a product, an order or a return? Write to us or give us a call – we are happy to help. If your question is about an order, please include the order number so we can sort it out faster.
Customer support
- Email: info@prixiro.eu
- Phone: +420 722 176 505
- Online support: 8:00–21:00
- Or use the form below on this page.
Returns and exchanges
You can return goods within 30 days of receiving them. Before sending anything back, please email us at info@prixiro.eu with your order number and what you are returning. Please do not send parcels cash on delivery.
Or simply use our withdrawal form.
Address for returns and exchanges:
Factory51 s.r.o.
Spálená 3
602 00 Brno
Czech Republic
Full details are in our Returns and claims policy.
Store operator
Factory51 s.r.o.
Registered office and billing address: Džbánice 37, 671 71 Džbánice, Czech Republic
Company ID (IČO): 23908602, VAT ID: CZ23908602
Registered in the Commercial Register maintained by the Regional Court in Brno, Section C, File 148096